Delivery Information

Shipping & Delivery

Complimentary Shipping on all orders over $500

Shipping Options

Choose the delivery option that best suits your needs. All orders are carefully packaged to ensure your pieces arrive in pristine condition.

Standard Shipping

$15

5-7 business days
Signature required
Available worldwide

Express Shipping

$25

2-3 business days
Priority handling
Available worldwide

Next Day Delivery

$45

Next business day
White glove service
Major cities only

Your Order Journey

From the moment you place your order to its arrival at your doorstep, every step is handled with care.

Order Confirmation

Receive instant confirmation with detailed order summary and estimated delivery date.

Careful Preparation

Your items are meticulously inspected, professionally cleaned, and elegantly packaged.

Secure Transit

Insured shipping with real-time tracking and signature confirmation upon delivery.

Delivered to You

Beautiful packaging opened by you, the way luxury should be experienced.

Worldwide Delivery

International Shipping

SDear delivers to over 100 countries worldwide. All international orders are shipped via DHL Express or FedEx International Priority, ensuring your pieces arrive safely and promptly.

Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These fees are not included in the shipping cost.

Estimated Delivery Times:

Europe: 3-5 business days
North America: 2-4 business days
Asia Pacific: 4-7 business days
Middle East & Africa: 5-8 business days
South America: 5-10 business days

Frequently Asked Questions

Can I track my order?

Yes, once your order ships, you will receive an email with tracking information. You can also track your order status in your SDear account.

Do you ship to PO boxes?

We can ship to PO boxes for standard shipping within the United States. Express and Next Day delivery require a physical address.

What if I am not home to receive my package?

The carrier will leave a notice and attempt delivery again. You can also arrange for pickup at your local distribution center.

Are duties and taxes included in my order?

Duties and taxes are not included for international orders. These fees are the responsibility of the recipient and must be paid upon delivery.

Can I change my shipping address after ordering?

Please contact our client services within 2 hours of placing your order to modify your shipping address.

Need Assistance?

Our client services team is available 24/7 to help with any shipping inquiries.